xe66 bat Privacy Policy
This policy provides a full explanation of how the personal information you provide while using xe66 bat is collected, what purposes it is used for, and how it is kept secure.
Introduction and Scope
xe66 bat (referred to hereinafter as "we", "our", or "the platform") treats the privacy of its users' personal information with the utmost seriousness. This Privacy Policy ("Policy") describes how your personal information is handled when you use the xe66 bat website and related services.
This policy applies to all xe66 bat services — including online casino, sports betting, live gaming, and the mobile app. Please read this policy in full before using our services.
By registering for or continuing to use our services, you are considered to have accepted the terms of this privacy policy. This policy should be read and understood together with our Terms and Conditions.
Important: This policy applies only to information collected through the xe66 bat platform. Third-party websites or services have their own privacy policies, for which xe66 bat is not responsible.
Data Collection
xe66 bat collects user information in various ways. This information is broadly divided into two categories: information you provide directly and information collected automatically.
2.1 Information You Provide Directly
Information you provide during registration, verification, or when using our services:
- Full name, date of birth, and nationality
- Mobile number and email address
- Password and security-related information
- National ID card or passport details for identity verification
- Payment information — bKash, Nagad, Rocket, or Upay account numbers
- Any information provided when contacting our customer support team
2.2 Automatically Collected Information
Information collected automatically while you use the platform:
- IP address and device identity (device ID, model, operating system)
- Browser type and version
- Time and date of site access, pages viewed, and session duration
- Referrer URL — where you came from before arriving at the site
- Gaming activity, betting history, and transaction records
- Login time and location-related information
2.3 Information Received from Third Parties
xe66 bat may also collect information from trusted third parties for identity verification, fraud prevention, or payment processing. This information is handled under strict security rules.
Purpose of Data Use
xe66 bat uses your information only for specific and legitimate purposes. It is not used for any purpose beyond those stated.
3.1 Account Management and Service Delivery
- Creating, verifying, and keeping accounts secure
- Processing deposits, withdrawals, and other transactions
- Providing bonuses, promotions, and VIP benefits
- Managing customer support services
3.2 Security and Legal Compliance
- Detecting and preventing fraud, money laundering, and other illegal activity
- Verifying user identity and blocking access by minors
- Resolving disputes and fulfilling legal obligations
- Providing information to authorities as required by law
3.3 Service Improvement
- Usage analysis to improve platform performance and user experience
- Research to develop new features and gaming options
- Identifying and resolving technical issues
3.4 Communication and Marketing
With your consent, xe66 bat may send information about new offers, promotions, or services. You may request to opt out of such communications at any time.
Data Storage and Security
xe66 bat follows industry-standard technologies and practices to protect your information. All data stored on the platform is protected by SSL encryption.
4.1 Security Measures
- All data transfers are handled through SSL/TLS encryption
- Sensitive information is stored on servers in encrypted form
- Regular security audits and vulnerability tests are conducted
- Two-factor verification (OTP) is used for account access
- Only a limited number of authorised staff may access personal information on the server
4.2 Data Retention Period
xe66 bat retains your information for as long as it is needed to provide services or to meet legal obligations. Even after an account is closed, certain information may be retained for a defined period as required by law.
4.3 Response to Data Breaches
If a security breach occurs, xe66 bat will respond promptly and, where applicable, notify affected users in a timely manner.
Sharing Data with Third Parties
xe66 bat never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Certain third parties are engaged for payment processing (bKash, Nagad, Rocket, Upay), identity verification, fraud prevention, and technical support. These partners may only access the information necessary for their specific task, and they are bound by confidentiality agreements.
5.2 Legal Requirements
Information may be disclosed based on legal obligations, court orders, or valid requests from government authorities. In such cases, xe66 bat provides only the minimum information required.
5.3 Business Changes
In the event of a business merger or acquisition, user information may be transferred. Users will be informed in advance if such a change occurs.
For clarity: Game providers such as Pragmatic Play, JILI, and Evolution may collect certain game-related data (bet amounts, game outcomes) under their own policies.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the xe66 bat website and app. Cookies are small text files stored on your device that help improve the user experience.
6.1 Types of Cookies Used
- Essential cookies: Required to maintain login sessions, ensure security, and operate core functionality.
- Functional cookies: Used to remember your preferences (language, layout).
- Analytical cookies: Collect site usage statistics to help improve the service.
- Marketing cookies: May be used to show relevant advertisements and promotions.
6.2 Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may mean that some features of the platform do not work properly.
User Rights
xe66 bat users have the following rights regarding their personal information:
7.1 Right to Access Information
You may request to view the information stored in your account and receive a copy at any time. This request can be made through xe66 bat customer support.
7.2 Right to Correct Information
You have the right to request correction of any inaccurate information in your account. This can be done through profile settings or customer support.
7.3 Request for Data Deletion
In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations or ongoing transactions, it may not be possible to delete all information immediately.
7.4 Right to Withdraw Consent
You may withdraw your consent at any time for marketing communications or non-essential data processing. This will not affect the validity of any processing carried out before the withdrawal.
To learn about responsible gaming rights and see options for managing your betting activity, please read our Responsible Gaming page — it also covers account limits and self-exclusion options.
Protection of Minors
xe66 bat strictly prohibits use of the platform by anyone under the age of 21. Age verification is mandatory at registration, and additional identity verification is carried out in cases of suspicion.
xe66 bat does not knowingly collect any personal information from anyone under the age of 21. If it is found that a minor has created an account by concealing information, that account will be closed immediately and the associated information will be deleted.
21+ only: This platform is for persons aged 21 and above only. Parents and guardians are also urged to remain vigilant in preventing minors from gaining access.
Policy Changes
xe66 bat reserves the right to update this privacy policy from time to time. Changes may be made to the policy due to changes in business processes, technology, or legal requirements.
9.1 Notice of Changes
For important changes, xe66 bat will notify users via their registered email or through the platform. Continuing to use the platform after changes means you have accepted the updated policy.
9.2 Previous Versions
Previous versions of this policy may be obtained through xe66 bat's customer service upon request. Our Frequently Asked Questions (FAQ) page may also be helpful for general inquiries.
Contact & Complaints
If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact xe66 bat. Our customer service team is available 24/7 to assist in Bengali and English.
10.1 Contact Methods
Chat directly via the Live Chat button on the platform — 24 hours a day, 7 days a week.
Contact us by email for specific privacy-related requests:
10.2 Complaints Process
Upon receiving a privacy-related complaint, xe66 bat will respond as quickly as possible. For complex requests, resolution may take a little longer — in such cases, you will be kept informed of the progress.
Related Pages
Learn more about our legal policies and responsible gaming.